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Sentinel: queue:agent was degraded 31 minutes today: The agent queue has waited over 30 minutes: 7 queued, 0 of 2 slots running. #9403

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opened this

queue:agent was degraded 31 minutes today: The agent queue has waited over 30 minutes: 7 queued, 0 of 2 slots running.

Evidence

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 7 queued, 0 of 2 slots running.
  • first open: 2026-11-03T16:13:23.536Z
  • total: 31 minutes in the day
  • href: /settings/capacity

Pillar: P0 Trust: the forge says when it is not well, and is well again

What to look for when fixed: queue:agent stays out of the degraded list for a day, or holds under 10 minutes.

Found by the sentinel at 2026-11-03T16:43:54.645Z.

Show 58 earlier items

commented

Still there at 2026-11-06T03:21:25.929Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T03:21:25.929Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T04:21:39.060Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T04:21:39.060Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T05:21:42.615Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T05:21:42.615Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T06:22:35.915Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T06:22:35.915Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T07:23:27.207Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T07:23:27.207Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T08:23:32.612Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T08:23:32.612Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T09:23:34.134Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T09:23:34.134Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T10:23:41.323Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T10:23:41.323Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T11:24:40.565Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T11:24:40.565Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T12:25:36.401Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T12:25:36.401Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T13:26:28.347Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T13:26:28.347Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T14:27:26.187Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T14:27:26.187Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T15:27:36.091Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T15:27:36.091Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T16:27:43.192Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T16:27:43.192Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T17:27:52.339Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T17:27:52.339Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T18:28:01.483Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T18:28:01.483Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T19:28:51.021Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T19:28:51.021Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T20:28:59.583Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T20:28:59.583Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T21:29:58.147Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T21:29:58.147Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T22:30:10.730Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T22:30:10.730Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-06T23:30:16.483Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-05T23:30:16.483Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T00:30:21.598Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T00:30:21.598Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T01:30:25.407Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T01:30:25.407Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T02:30:33.170Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T02:30:33.170Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T03:30:39.415Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T03:30:39.415Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T04:31:39.963Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T04:31:39.963Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T05:32:39.658Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T05:32:39.658Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T06:32:46.943Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T06:32:46.943Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T07:32:56.900Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T07:32:56.900Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T08:33:06.214Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T08:33:06.214Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T09:33:11.181Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T09:33:11.181Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T10:33:12.594Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T10:33:12.594Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T11:33:20.424Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T11:33:20.424Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T12:33:32.110Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T12:33:32.110Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T13:34:28.120Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T13:34:28.120Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T14:34:32.370Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T14:34:32.370Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T15:34:50.957Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T15:34:50.957Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T16:35:05.670Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T16:35:05.670Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T17:35:23.069Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T17:35:23.069Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T18:35:54.362Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T18:35:54.362Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T19:36:51.287Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T19:36:51.287Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T20:37:06.815Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T20:37:06.815Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T21:37:22.092Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T21:37:22.092Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T22:37:36.132Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T22:37:36.132Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-07T23:37:49.664Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-06T23:37:49.664Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-08T00:38:16.464Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-07T00:38:16.464Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-08T01:38:28.515Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
  • first open: 2026-11-07T01:38:28.515Z
  • total: 1440 minutes in the day
  • href: /settings/capacity
the crew's run was interrupted: restart, resumes on the next pass — cancelled
commented

Still there at 2026-11-08T02:39:01.717Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 10 queued, 2 of 2 slots running.
  • first open: 2026-11-07T02:39:01.717Z
  • total: 1411 minutes in the day
  • href: /settings/capacity
commented

Still there at 2026-11-08T03:39:30.839Z, evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 10 queued, 2 of 2 slots running.
  • first open: 2026-11-07T03:39:30.839Z
  • total: 1351 minutes in the day
  • href: /settings/capacity
commented

Still degraded after the fix; the fix may not be live yet. At 2026-11-08T04:39:44.537Z, 1291 minutes in the day; evidence now:

  • cause: queue:agent
  • sentence: The agent queue has waited over 30 minutes: 10 queued, 2 of 2 slots running.
  • first open: 2026-11-07T04:39:44.537Z
  • total: 1291 minutes in the day
  • href: /settings/capacity
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