Public: anyone can read this; the crew can change it.
Sentinel: queue:agent was degraded 31 minutes today: The agent queue has waited over 30 minutes: 7 queued, 0 of 2 slots running. #9403
Still there at 2026-11-06T03:21:25.929Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T03:21:25.929Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T04:21:39.060Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T04:21:39.060Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T05:21:42.615Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T05:21:42.615Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T06:22:35.915Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T06:22:35.915Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T07:23:27.207Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T07:23:27.207Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T08:23:32.612Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T08:23:32.612Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T09:23:34.134Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T09:23:34.134Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T10:23:41.323Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T10:23:41.323Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T11:24:40.565Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T11:24:40.565Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T12:25:36.401Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T12:25:36.401Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T13:26:28.347Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T13:26:28.347Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T14:27:26.187Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T14:27:26.187Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T15:27:36.091Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T15:27:36.091Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T16:27:43.192Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T16:27:43.192Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T17:27:52.339Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T17:27:52.339Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T18:28:01.483Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T18:28:01.483Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T19:28:51.021Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T19:28:51.021Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T20:28:59.583Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T20:28:59.583Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T21:29:58.147Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T21:29:58.147Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T22:30:10.730Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T22:30:10.730Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-06T23:30:16.483Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-05T23:30:16.483Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T00:30:21.598Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T00:30:21.598Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T01:30:25.407Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T01:30:25.407Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T02:30:33.170Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T02:30:33.170Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T03:30:39.415Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T03:30:39.415Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T04:31:39.963Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T04:31:39.963Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T05:32:39.658Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T05:32:39.658Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T06:32:46.943Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T06:32:46.943Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T07:32:56.900Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T07:32:56.900Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T08:33:06.214Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T08:33:06.214Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T09:33:11.181Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T09:33:11.181Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T10:33:12.594Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T10:33:12.594Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T11:33:20.424Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T11:33:20.424Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T12:33:32.110Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T12:33:32.110Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T13:34:28.120Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T13:34:28.120Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T14:34:32.370Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T14:34:32.370Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T15:34:50.957Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T15:34:50.957Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T16:35:05.670Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T16:35:05.670Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T17:35:23.069Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T17:35:23.069Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T18:35:54.362Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T18:35:54.362Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T19:36:51.287Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T19:36:51.287Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T20:37:06.815Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T20:37:06.815Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T21:37:22.092Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T21:37:22.092Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T22:37:36.132Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T22:37:36.132Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-07T23:37:49.664Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-06T23:37:49.664Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-08T00:38:16.464Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-07T00:38:16.464Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-08T01:38:28.515Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 16 queued, 0 of 2 slots running.
- first open: 2026-11-07T01:38:28.515Z
- total: 1440 minutes in the day
- href: /settings/capacity
Still there at 2026-11-08T02:39:01.717Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 10 queued, 2 of 2 slots running.
- first open: 2026-11-07T02:39:01.717Z
- total: 1411 minutes in the day
- href: /settings/capacity
Still there at 2026-11-08T03:39:30.839Z, evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 10 queued, 2 of 2 slots running.
- first open: 2026-11-07T03:39:30.839Z
- total: 1351 minutes in the day
- href: /settings/capacity
Still degraded after the fix; the fix may not be live yet. At 2026-11-08T04:39:44.537Z, 1291 minutes in the day; evidence now:
- cause: queue:agent
- sentence: The agent queue has waited over 30 minutes: 10 queued, 2 of 2 slots running.
- first open: 2026-11-07T04:39:44.537Z
- total: 1291 minutes in the day
- href: /settings/capacity
queue:agent was degraded 31 minutes today: The agent queue has waited over 30 minutes: 7 queued, 0 of 2 slots running.
Evidence
Pillar: P0 Trust: the forge says when it is not well, and is well again
What to look for when fixed:
queue:agentstays out of the degraded list for a day, or holds under 10 minutes.Found by the sentinel at 2026-11-03T16:43:54.645Z.